Eiffel Lubricants

Frequently Asked Questions

Answers from the Eiffel Lubricants experts

Explore our knowledge base to understand products, certifications, and support. Still unsure? Reach out to our technical specialists and we'll guide you.

What types of lubricants do you offer?

We offer a wide range of lubricants including automotive oils, industrial lubricants, marine lubricants, commercial vehicle lubricants, hydraulic oils, gear oils, and specialty greases.

Are your products suitable for both personal and industrial use?

Yes, we cater to both individual consumers and industrial clients. Our product range covers everything from personal vehicle maintenance to large-scale industrial applications.

How do I know which lubricant is right for my equipment?

You can refer to your equipment's manual for specifications, or contact our technical support team for personalised recommendations based on your specific needs.

Do you offer bulk ordering for businesses?

Yes, we offer bulk ordering options for businesses. Please contact our sales team for more information on bulk pricing and delivery options.

What certifications do your lubricants have?

Our lubricants meet or exceed industry standards including API, ACEA, and OEM specifications. Specific certifications vary by product, so please check individual product pages for detailed information.

Can you create custom lubricant blends for specific applications?

Yes, we offer custom blending services for clients with unique requirements. Contact our technical team to discuss your specific needs.

How often should I change the oil in my vehicle?

While this can vary depending on your vehicle and driving conditions, a general rule is every 5,000 to 7,500 miles for conventional oil, or 7,500 to 10,000 miles for synthetic oil. Always refer to your vehicle’s manual for manufacturer recommendations.

Do you provide technical support for your products?

Yes, we have a dedicated technical support team available to answer questions about product selection, application, and troubleshooting.

What is the shelf life of your lubricants?

When stored properly in sealed containers at room temperature, most of our lubricants have a shelf life of up to 5 years. However, we recommend checking the product label for specific information.

Do you offer environmentally friendly or biodegradable lubricant options?

Yes, we offer a selection of environmentally friendly lubricants designed for applications where environmental impact is a concern. These products are clearly labelled on our website.

Need more help?

Contact our technical support team for personalised guidance.

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Contact details

We’re headquartered in Truganina, Victoria

Visit our warehouse or reach out directly. We respond within one business day and can arrange dedicated consultations for complex requirements.

Warehouse

Warehouse 2/17 Prosperity St, Truganina VIC 3029, Australia

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Trusted products

Curated selection of trusted products for your vehicles

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After sales support

Dedicated after-sales support team, ready to assist you

Delivery across globe

Bringing quality lubricants right to your doorstep

Quality products

Top-notch lubricants crafted with precision and durability

FAQ | Eiffel Lubricants Australia