Shipping Policy
Reliable delivery across Australia
We ensure every order is packed securely, shipped promptly, and supported with clear tracking and communication.
Shipping Overview
What to expect when you order
Domestic Shipping
We currently ship to all locations within Australia. International delivery is not available at this time.
Shipping Timeframes
Standard delivery takes 7-14 business days for most locations. Remote areas may require 14-21 business days.
Shipping Rates
Shipping costs are calculated according to the total order weight and delivery destination. Full pricing appears at checkout before you confirm payment.
Order Processing
Orders are processed within 1-2 business days. Bulk or custom requests may take longer, and we will advise of any notable delays.
Tracking Your Order
As soon as your order leaves our warehouse, we will email you a tracking link so you can follow its journey to your destination.
You can also enter your order ID on our Track Your Order page for the latest update.
- Track updates are provided directly by our courier partners once the package is scanned into their network.
- If you do not receive a confirmation email within 48 hours of placing your order, reach out to our support team and we will resend the details.
Need Support?
Contact us about shipping enquiries
Our team is available to assist with delivery questions, freight quotes, or special handling requests.
Address
Eiffel Lubricants
Warehouse 2/17 Prosperity St, Truganina VIC 3029, Australia
sales@eiffellubricants.com.au
Phone
+61 4 33 094 637